Welcome to our support

FAQs 11

• My Chrome won't open...
• Logging in
• Duplicating or Extending your Screen/Desktop to your Projector or Second Monitor
• Accessing Resources from Home
• Self Help Videos

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The First Few Days 9

• Installing Office 365 at Home
• Room Booking System (RBS)
• Installing Adobe Creative Cloud at Home
• iPhone & iPads - Connect to the BYOD Wi-Fi
• Windows Laptops - Connect to the BYOD Wi-Fi

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Business Staff 2

• Annual Leave Management System - Managers Guide
• Annual Leave Management System - Employee Guide

Adobe 2

• How to install Adobe Acrobat Pro
• Open up PDFs in Word and Edit Them

CPOMS 1

• Getting Started with CPOMS

FireFly 1

• Firefly App Codes for Teachers

Office 365 7

• How to enable the Recording menu in Microsoft PowerPoint
• REMOVE UNWANTED FORMATTING
• SWAP THE POWERPOINT PRESENTER VIEW AND SLIDE VIEW MONITORS
• How to open shared mailboxes online
• Syncing SharePoint folders to your Surface

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OneNote 1

• OneNote - Getting Started

Windows 11

• WINDOWS SNIP TOOL!
• OPEN UP APPS MORE QUICKLY
• USEFUL WINDOWS 10 SHORTCUTS!
• Snap Two Apps/Windows to Quickly get each to Fill Half your Screen
• SHAKE A WINDOW TO MINIMISE EVERYTHING ELSE

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Outlook & Email 5

• Things to be Aware of when Using Message Recall in Outlook
• How to manage emails caught in the Quarantine Email System.
• How to Change Quarantined Email Notifications
• AVOID SENDING EMAILS YOU IMMEDIATELY REGRET…
• Managing spam emails - releasing emails that have been blocked

SIMS 8

• SIMS Connected
• Saving documents on SIMS
• SIMS Connected Issues
• SIMS - Useful Info and Websites
• SIMS Teacher App

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TABS 0

Tapestry 1

• Adding Pupils to Tapestry

Teams 10

• How to Enable the New Meeting Experience in Microsoft Teams
• How to Schedule a Meeting in Microsoft Teams
• How to check your camera settings in Microsoft Teams
• How to Archive/Un-Archive a Team in Microsoft Teams
• Embed Websites and Apps into your Teams

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Technology 3

• How to Install TechSoft Design V3
• Printing fix Sept 23
• Restarting Uniflow client to enable printing

Sage 200 / 50 Payroll 1

• Sage 200 Communications Error

Surface Pro 5

• MAKE MORE OF YOUR SURFACE PRO STYLUS
• IS YOUR HAND AFFECTING YOUR PRO STYLUS WHEN YOU REST IT ON THE SCREEN?
• Connecting your Surface to the smart board
• Setting up and using Meeting Owl Pro
• How to rename audio devices

Videos 3

• Blocking YouTube Video Advertisements
• THREE WONDERS OF eSTREAM
• Geography Department - How to Play DVDs on your Surface Pros

Audio Visual Equipment 2

• The Large TVs in College Classrooms (86" ViewSonics)
• Settings and Troubleshooting On Smart Boards and BenQ Boards

Multi Factor Authentication (MFA) 1

• Multi Factor Authentication (MFA)

Data Subject Access Requests 1

• How to submit information for a Subject Access Request (SAR)

Data Loss Prevention 4

• How to send Encrypted Emails
• Phishing and Malicious Emails and How to Spot Them
• Safely Sharing Documents Externally using OneDrive
• Safely Sharing Documents Internally using SharePoint

Password Security 1

• How to Register on the Password Self Service System

Printing Problems 0

uniFLOW Online 3

• New Cloud Print System
• Printing at St George's Weybridge
• How to set up printing and print from your iPad

Teams Phone System 2

• Teams as a Phone System
• Telephony FAQs